TERMS OF SERVICE
Effective date: January 1st, 2026
Welcome to 30ml. By accessing our website or making a purchase, you agree to the following terms. We keep things straightforward, please read carefully.
1. About 30ml
30ml is a niche perfume boutique based in Montreal, Canada. We curate and sell fragrance, related products, and experiences through our physical space and online store.
2. Use of the Website
By using this site, you confirm that:
You are at least the age of majority in your jurisdiction
You are using the site for lawful purposes only
You will not misuse, copy, or interfere with the site or its content
We reserve the right to refuse service to anyone for any reason, at any time.
3. Products & Availability
All products are offered subject to availability.
We do our best to display items accurately, but:
Colors, textures, and packaging may vary slightly
Scents are subjective by nature
We reserve the right to limit quantities or discontinue products without notice.
4. Pricing & Payments
All prices are listed in CAD, unless otherwise stated.
Prices may change at any time without notice.
Payment is required at the time of purchase. We accept secure payment methods as displayed at checkout.
5. Orders & Acceptance
An order confirmation does not guarantee acceptance.
We reserve the right to cancel or refuse any order, including but not limited to:
Pricing errors
Stock issues
Suspected fraud
If your order is canceled, you will be refunded in full.
6. Shipping
Shipping times are estimates, not guarantees.
Once an order leaves our hands, delays caused by carriers are outside our control.
Risk of loss transfers to you upon delivery.
7. Returns & Exchanges
Due to the nature of fragrance and hygiene considerations:
All perfume sales are final, unless the product arrives damaged or defective
Non-fragrance items may be eligible for return under conditions outlined on our Returns page
Please contact us before sending anything back.
8. Intellectual Property
All content on this site — including text, images, branding, and design — is the property of 30ml or its partners.
You may not reproduce, distribute, or use any content without written permission.
9. Community & Conduct
We welcome curiosity, conversation, and differing tastes.
We do not tolerate harassment, abuse, or misuse of our platforms.
We reserve the right to remove content or restrict access when necessary.
10. Limitation of Liability
30ml is not responsible for:
Individual reactions to fragrance products
Misuse of products
Indirect or consequential damages
Use all products as intended.
11. Privacy
Your privacy matters.
Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
12. Governing Law
These terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein.
13. Changes to These Terms
We may update these terms from time to time.
Continued use of the site constitutes acceptance of any changes.
14. Contact
Questions?
Reach out to us at hello@30ml.ca — we’re happy to help.