PRIVACY POLICY

Privacy Policy

Effective date: January 1st, 2026

At 30ml, we respect your privacy. We collect only what’s necessary, use it thoughtfully, and never treat your information as a product.

This policy explains how we handle your data.

1. Information We Collect

We may collect the following information when you interact with us:

  • Contact details (name, email address, shipping/billing address)

  • Order and payment information (processed securely by third-party providers)

  • Newsletter sign-ups and communications

  • Website usage data (via cookies and analytics)

We collect information only when you choose to share it with us or when it’s required to provide our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about purchases, updates, or events

  • Send newsletters or announcements (only if you opt in)

  • Improve our website and customer experience

  • Comply with legal obligations

We don’t sell your data. Ever.

3. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Understand how visitors use the site

  • Improve performance and design

  • Keep things running smoothly

You can adjust your browser settings to manage or disable cookies at any time.

4. Third-Party Services

We rely on trusted third parties to operate our site and process payments (e.g. hosting platforms, payment processors, analytics tools).

These partners only access information necessary to perform their services and are required to protect it.

5. Email & Communications

If you sign up for our newsletter, we’ll send you updates we think are worth your time.
You can unsubscribe anytime, no hard feelings.

6. Data Security

We take all necessary measures to protect your information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for communications

To make a request, contact us using the details below.

8. Children’s Privacy

Our website is not intended for individuals under the age of majority.
We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy from time to time.
Any changes will be reflected on this page with an updated effective date.

10. Contact

Questions about privacy?
Send us a message on our contact form.